Following the opening of the regional logistic centres in China in 2009 and the USA in 2010, the Starrag Group’s new Korea Logistic Center was put into operation in 2014. Opening this new centre makes it possible to supply the rapidly increasing numbers of machine tools in South Korea with time-critical spare parts and provide even faster delivery throughout Asia as a whole.

Secure availability by means of:

• stable production
• minimal unplanned outages
• controlled costs

Close to the end customer – The right parts on site
Starrag parts are classified empirically and statistically according to risk. Inventory management is performed according to risk classification.

The logistics centre is open 24 hours every day. The Starrag Group guarantees delivery to Asian industrial centres within 24 hours. This is possible thanks to the excellent flight connections from Seoul/Icheon and the storage of parts in the free trade area. Stocks of spare parts in the regional warehouses are continually maintained at the currently required level thanks to the continuous production flow (ramp-up).

With the Korea Logistics Center, the Starrag Group is expanding its already strong presence in Asia. This is an additional component of the existing Asia Service Center in Shanghai, which is the first point of contact for the region and has a network of qualified technicians.

The Asia Service Center provides services such as hotline support, maintenance, repairs and handling of spare parts.