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Editorial

by Walter Börsch

Dear reader,

Although I have now been working for the Starrag Group for nine years, I am still surprised by the enormous variety of products and services that we develop on a daily basis for customers from the Aerospace & Energy, Transport & Industrial Components and Precision Engineering target markets.
Despite the differences between the ten brands, there is one message that unites them all: Our promise – “Engineering precisely what you value”. We always provide the customer with precisely what they need and what is important to them – nothing more, nothing less. The way in which we achieve this is continually improving.
What is our recipe for success? Customer proximity: To better understand customers and their requirements, we listen carefully to all that they have to say – during initial customer contact, during the implementation of projects, when providing customer service, at conferences and at international events, such as the Farnborough International Airshow or the International Manufacturing Technology Show (IMTS) in Chicago.

Our three tailored customer event days, to which we invite visitors from the three target markets of the Starrag Group, have proven to be particularly successful. Nearly 500 experts from across the globe came to watch, listen and exchange information at the Aero Structures Technology Days 2016 in Mönchengladbach, the Technology Days Transportation & Industrial Components 2016 in Chemnitz and the Turbine Technology Days at the Starrag Group headquarters in Rorschacherberg. The guests were fascinated by demonstrations of the 100th ECOSPEED model and astonished at the increase in productivity of up to 87 %. Guest were also impressed by the presentation of the new and extensive concept for flexible manufacturing systems (FMS) with cell controllers developed by the Starrag Group.
Two innovations were met with particular interest in Chemnitz: While the new Solid Rock high-precision kit for the Heckert machining centre eliminates the need for air-conditioning in halls, the new Focus horizontal machining centre is optimized for the maximum benefit of customers. By concentrating on the essentials, investment costs have decreased by 20 % and delivery times by 60 %. After they were presented for the first time, the new Focus machines generated so much interest and positive feedback from users that they quickly bought all twelve available machining centres.
You can read more about these and other “Star” stories in the fourth edition of our customer magazine. You can find out more about us at one of our various Starrag Group events in 2017, to which you are warmly invited. These events will, amongst other things, focus on our highly specialist solutions for Industry 4.0, which – like all of our services – are based on our promise. I look forward to receiving your personal feedback, whether indirectly or by discussing this in person.

Sincerely, Walter Börsch

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