precision-engineering

Ask and you shall receive!

BUMOTEC customer dialogue in Chemnitz Synergy between Heckert GmbH and Bumotec SA

Bumotec took a somewhat different approach to customer contact with the “Invitation to dialogue on the watch industry and micromechanics” event, which took place from 29/06 to 03/07/2015 in the training centre of Heckert GmbH in Chemnitz.

The idea was not to hold an open house where visitors are shown which great, new LEDs are now installed in a designer hood. Rather, the interested parties were targeted as a result of detailed preparatory work and were sent exclusive invitations. The main emphasis was on the watch industry in the world renowned Glashütte region, along with a mixture of medical technology and precision mechanics from Saxony and Thuringia. The interested parties were asked about their current and special requirements, and Bumotec was able to present corresponding solutions. This is because Bumotec is a supplier of customer solutions relating to machine systems. The conversations of a technical, economic and strategic nature ensured a very engaging few days. The visitors particularly appreciated gaining an insight into the experiences of an application technician.

The actual presentation featured a combination of a live demonstration of the Bumotec s191 V turning and milling centre, extensive video presentations on alternative machine systems and a display of around 100 machining patterns. Because of their small size, the 100 workpieces were housed in a single display case. The workpiece that was produced live during the presentation was a watch plate created by Bumotec that contained a wide range of complexities: Tight height and diameter tolerances, centre distances in the μ range, S 0.4 threads, surface decoration and circumferential machining. In line with Bumotec‘s philosophy, the workpiece was turned from a blank into a finished plate, including front and rear side machining, circumferential machning and outer turning, with no manual intervention whatsoever. After the plate was also stacked in the unmachined and finished part magazine fully automatically, it could be presented immediately to the respective visitor as a giveaway. 

- 30 % manufacturing time due to complete machining in a single clamping position

This served as an impressive display of competence. This process raised the question of why these machines are not yet distributed in Glashütte, for example. The answer was clear and honest: The capacities for service and application technology, and, of course, sales and support must first be developed. The Chemnitz location is especially important in this regard. This is because, with Bumotec‘s presence in this region in combination with the new BumoTech Centre, which is currently being constructed near Tuttlingen, Bumotec is in an exceptionally good position to guarantee competitive advantages for customers in the long term.

The visitors to the dialogue with Bumotec also showed great interest in the development of Heckert GmbH. The tour of the company, which was incorporated into the visitor program, was met with enthusiasm and great appreciation all round.

At the end of the week numerous watch making companies from Glashütte and Dresden, as well as market giants from the trauma medical technology and job shops, evaluated the event very positively. The „Dialogue with Bumotec in Chemnitz“ could therefore become a fixed event in the calendar. 

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